Senior Product Owner – CRM & Customer Platforms

The Crown Estate is seeking a Product Owner to own the customer capability roadmap, including CRM platforms, ensuring outcomes align with customer and business strategies. You will decide what is built, why and when, balancing BAU, enhancements and transformation.

You will lead discovery, translate insights into user stories and collaborate with delivery teams in an Agile environment. In this role you will represent the customer product voice in enterprise programmes, ensure coherent sequencing

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