EMEA Customer Success Leader — Hybrid & Flexible

EDITED, the world’s leading AI-driven retail intelligence platform, is seeking a dynamic EMEA Director of Customer Success to lead our regional strategy and team, responsible for growth, retention and expansion across a multi-brand SaaS customer base.

You will directly manage Account Managers and Retail Strategists, collaborate with the Global Head of Customer Success, own GRR/NRR targets, and ensure a world‑class customer experience across all EDITED products.

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