Sales Executive (ITSM)

Overview

In this role you drive growth for a leading ITSM specialist, owning both new business and account expansion. You’ll build relationships with enterprise clients and senior stakeholders to expand an established ITSM portfolio. You will manage the full sales lifecycle, from prospecting to close, and identify upsell opportunities within existing accounts. This position blends new business development with account management in a hybrid Reading setting, offering strong earning potential through commission and benefits.

Pay / Benefits

• Commission
• Benefits
• Hybrid work (3 on-site, 2 WFH)

Responsibilities

• Drive new business acquisition via outbound sales and partner engagement
• Manage full sales cycle from prospecting to contract close
• Develop and grow existing accounts through upselling and cross-selling
• Build relationships with senior stakeholders and C-level executives
• Maintain accurate sales forecasting, reporting and CRM records
• Collaborate with internal delivery teams to maximise customer success

Key requirements

• Proven track record in ITSM solution sales
• Minimum 3 years’ B2B sales experience
• Strong new business development and account management experience
• Knowledge of ITIL, SIAM or IT Service Management frameworks
• Excellent communication, negotiation and stakeholder management skills
• Self-motivated, commercially focused and results-driven

• communication
• negotiation
• stakeholder management
• ITSM solution sales
• ITIL
• SIAM

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