We are recruiting on behalf of alarge, established housing charity with services across the UK, who are expanding their provision inManchester.
They are looking for an experiencedComplex Needs Support Worker to join a new service supporting adults and children, with a particular focus ondomestic abuse, safeguarding and complex support needs.
This is a hands-on role for someone who is passionate about safeguarding and supporting vulnerable people, with the opportunity to be part of a new service and help make a real difference.
Key Responsibilities of a Housing Support Worker:
- Provide practical and emotional support to adults and children with complex needs.
- Support individuals affected bydomestic abuse and safeguarding concerns.
- Complete referrals, assessments andrisk assessments.
- Support withmove-ins, inductions and ongoing assessments.
- Work closely withChildren’s Services, local authorities and partner agencies.
- Support residents withHousing Benefit and welfare-related matters.
- Carry out regularroom and welfare checks.
- Identify and respond appropriately to safeguarding concerns.
- Maintain accurate case notes, records and support plans.
- Promote independence, safety and tenancy sustainment.
- Participate in theon-call rotafor emergency situations.
Candidate Requirements:
- Previous experience as aSupport Worker, Complex Needs Worker or similar.
- Strong background indomestic abuse and safeguarding.
- Experience supporting vulnerable adults and/or children.
- Confident completingrisk assessments, referrals and support assessments.
- Experience working withChildren’s Services and other statutory agencies.
- Understanding of housing, tenancy sustainment andHousing Benefit.
- Good understanding of safeguarding and risk management.
- Level 2 qualification inHealth & Social Care, Supporting Adults/Children, Counselling, Domestic Abuse or a related fieldwould be desirable.
- Enhanced DBSor willingness to undergo an enhanced DBS check.
- Full UK driving licence – company car and fuel card provided
- Professional, resilient and confident when dealing with complex situations.
This Housing Support Worker role is an excellent opportunity to join alarge national housing charitywhile being part of a new and developing service in Manchester.
You’ll have the opportunity to make a genuine difference to vulnerable adults and children, particularly those affected bydomestic abuse and complex safeguarding needs.
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