Job titleShop Manager – Stourport Book Shop
Hours 37.5 hours per week worked over 5 days across the week to include weekend working
Salary £27,297 – £28,330 FTE per annum
Contract 12 month fixed term contract
Location Stourport High Street
The role
Love books? Passionate about people? Ready to make a difference?
Imagine a job where your passion for retail, your love of books and your talent for bringing people together can help transform lives.
At St Richard’s Hospice, every donated book has the potential to make a real difference. As our Shop Manager at our Stourport Book Shop, you’ll lead a vibrant, welcoming bookshop that brings books back to life while raising vital funds to support people living with an incurable illness and their loved ones across Worcestershire.
This is your chance to combine commercial success with a genuinely rewarding purpose.
You won’t just be managing a shop. You’ll be creating a place where book lovers discover hidden gems, customers feel at home, volunteers feel valued, and the local community comes together for a cause that matters.
You’ll have the freedom to put your own stamp on the shop, develop creative ideas and make every donation count.
You’ll have the opportunity to;
- Inspire your team: Lead, motivate and develop a dedicated team of volunteers, creating a positive and rewarding environment where everyone can shine.
- Make books irresistible: Create eye‑catching displays, exciting themed promotions and seasonal features that encourage customers to browse, discover and buy.
- Drive sales and maximise income: Use your retail expertise and commercial flair to achieve targets, make smart pricing decisions and unlock the value of every donation.
- Become a book expert: Build your knowledge of book genres, authors, editions and pricing to uncover valuable finds and help every book find its next reader.
- Build community connections: Develop lasting relationships with customers, donors, volunteers and local book lovers.
- Make a real difference: Know that every sale helps fund compassionate hospice care for local patients and their families.
About you
You’ll bring:
- Proven retail management or supervisory experience.
- Strong commercial awareness and a drive to achieve sales targets.
- The ability to lead, motivate and support a team of people.
- Excellent customer service and communication skills.
- A flair for merchandising, presentation and creating an inviting retail space.
- Great organisational skills, initiative and the ability to juggle competing priorities.
- An interest in books, literature or second‑hand retail, with a willingness to develop specialist knowledge.
Retail experience is essential. Previous charity retail experience would be an advantage, but a passion for our purpose and a willingness to learn are just as important.
Whether you’re already a book enthusiast or excited by the prospect of discovering the stories behind every shelf, we’d love to hear from you.
The positions require an Enhanced Disclosure and Barring Service check. This role may require supervision of volunteers under the age of 18.
What we offer
We offer a competitive salary and a wide range of benefits including;
- Fantastic team where everyone is welcomed and empowered to give their best
- Generous annual leave (seven weeks including bank holidays)
- Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
- Opportunities for flexible working
- Family friendly policies
- Free Will writing service
Find out more
We would encourage visits to our Shops to find out more and speak to the team.
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