Guest Experience Lead — Front-of-House Dynamo

Company: KFC Castle Point
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Job Description:

KFC Castle Point in the United Kingdom is seeking a Guest Experience Lead to create a welcoming atmosphere and guide guests through digital ordering channels. You’ll answer questions, promote offers, and ensure smooth service at busy times.

You’ll lead by example, helping the team deliver top-notch guest experiences while resolving issues on the floor and keeping guests informed about progress of their orders. This is a customer-obsessed role at a fast-paced restaurant.

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Posted: November 8th, 2026