Customer Experience Advisor (Remote & Flexible)

MSV Housing We’re the first point of contact for customers, delivering service across telephone, email, and our customer portal. You will handle a high volume of enquiries, resolving issues at first contact and supporting back-office processes to ensure requests are completed efficiently.

You’ll work with internal teams and contractors, maintaining records and driving improvements while upholding excellent service standards. We value people who advocate for customers and communities.

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