London-Based Customer Success Manager: Growth & Retention

Company: Eptura, Inc.
Apply for the London-Based Customer Success Manager: Growth & Retention
Location: London
Job Description:

Eptura, Inc. is seeking a Customer Success Manager in London to own post-sale relationships for a focused portfolio of complex B2B customers. You will drive adoption, build multi-team relationships, manage risk, support retention and identify growth opportunities.

You will coordinate across Sales, Renewals, Support, Professional Services and Product, and lead executive reviews in German. You will work to ensure value realization, maintain customer health, and partner with Account Executives on

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Posted: November 9th, 2026