Oliver Bernard in London is hiring its first Customer Success Manager for an AI start-up focused on AML and compliance for financial institutions. You will own client relationships from onboarding to renewal, build senior relationships with compliance and operations teams, drive adoption, and feed product feedback to shape the roadmap.
Candidates from top-tier consultancy or B2B SaaS customer success with fintech/regtech exposure, strong stakeholder management, and ownership mindset are
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