A fantastic opportunity has recently arisen within the Bristol Urological Institute as we are advertising for a Patient Pathway Assistant working 1 x 30.0 hours and 1 x 37.5 hours, to join our busy Urology department. This is an exciting opportunity to start your career working within the Bristol Urological Institute. The Urology department are focused on helping manage the administrative processes for patients who suffer with Urological issues in the Bristol and South West area and also RTT patients needing general urology care. The role will be to support all administration aspects of the patient pathway in line with 18 weeks referral to treatment guidelines and cancer pathways, therefore RTT and cancer knowledge would be extremely beneficial. This role also involves working closely with the Consultant Team and Patient Pathway Coordinator, deputising for them as required., The Urology Patient Pathway Assistant is responsible for supporting the Patient Pathway Coordinator to manage the inpatient and day case waiting lists for Consultant Urologists operating at Southmead Hospital, coordinating admission and associated pre-operative clinics and theatre lists. To play a central role within these services and to work in close liaison with colleagues, staff in other departments, GPs, patients and the general public. To work well as part of a team whilst being able to use their own initiative to provide administrative support to the Patient Pathway Coordinator within the Urology team, to ensure effective high quality service is provided., For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
The ideal candidate will need to be able to work in a calm, logical, organised and methodical way whilst being able to multi-task in a busy environment with complex patient pathways.
- Good general education including GSCE in Maths or English (or equivalent)
- Advanced keyboard and computer skills (Microsoft office), Excellent written/verbal communication skills, Experience of working as part of a team in a multi-disciplinary environment.
- Ability to demonstrate customer care skills, Knowledge of patient pathway
- Experience in NHS or similar organisation, The ability to work to tight deadlines
- Able to develop good working relationships amongst team, colleagues and clinical staf
- Willingness and ability to learn new IT skills and technology, Able to work flexible to meet the needs of the service
- Ability to act under direction from senior members of the team
- Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
Bristol NHS Foundation Trust values all people as individuals.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we’re meeting our pledge
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