To take responsibility for customer dispatching, invoicing and customer liaison. To provide administrative support to Operations Managers relating to scheduling and planning of work, including nesting activities
Duties and Responsibilities
.
- Input sales orders onto designated software as required
- Assisting with the nesting of raw sheet materials using SigmaNest, preparing nesting layouts and ensuring that materials are ready to be transferred to the shop floor for production
- Amend delivery dates as required
- Inform customer about price changes, and update system.
- Assist with daily checking of packing lists, resolving any issues with production control
- Prepare customer invoices and process despatches accurately on a daily basis
- Respond and resolve any customer queries in relation to despatches, invoices, PODs and credit notes.
- Manage all processes relating to exports and ensure paperwork completed and filed correctly
- Deal with any telephone queries which can be addressed and provide correct information
- Carry out general administrative duties including typing correspondence, photocopying and scanning of documents, filing
- Comply with the company’s site rules and procedures at all times
- Comply with the company’s Health & Safety Policy and use of PPE at all times.
- Any other reasonable duties which may be assigned to you by your supervisor or manager.
Desirable Skills
- Previous experience using SigmaNest or similar nesting software
- Basic understanding of nesting processes and nesting software
- Experience using ERP or MRP systems.
- Knowledge of customer dispatching, invoicing and order processing.
- Experience with production scheduling and planning.
- Basic understanding of nesting processes and nesting software.
- Good IT skills, including Microsoft Office (Excel, Word and Outlook).
- High attention to detail and accuracy.
- Ability to prioritise workload and work to deadlines.
- Problem-solving skills and a proactive approach to work.
- Previous experience in an administrative or planning role, preferably within a manufacturing environment
Skills:Scheduling Production Production administration Purchase Orders Managing orders Access Database Excel Spreadsheets Nesting
WHJS1_NI
…
