retail security officer (Tilbury)

Company: Mitie Group
Apply for the retail security officer (Tilbury)
Location: South Ockendon
Job Description:

Job Purpose

  • Protect customer property, people, and assets by following site instructions and procedures.
  • Meet or exceed service expectations to help maintain the contract.
  • Continue developing skills through regular training.

Key Responsibilities

Operations

  • Follow company policies and UK laws.
  • Carry out tasks as outlined in the site’s Assignment Instructions.
  • Keep up to date with changes to these instructions and suggest improvements.
  • Maintain correct and valid licences (Security Guarding/Door Supervision and CCTV).
  • Stick to safety standards and follow instructions.
  • Work in an organised and methodical way.

Training & Development

  • Complete all required training.
  • Take extra courses to grow professionally.
  • Use technology to support your job.
  • Renew licences 16 weeks before they expire.

Security & Health & Safety

  • Spot and report any hazards.
  • Stay aware of risks or threats at work and act to prevent issues.
  • Use good judgement and call for help if needed.
  • Stay calm and professional in tough situations.
  • Write clear notes after any incident for reporting.
  • Stick to your schedule and remain committed.
  • Make check-in calls at assigned times.
  • Report incidents to emergency services and the communication centre.

Requirements

Must-Have

  • SIA Security Licence
  • SC Clearance

Nice-to-Have

  • Drivers licence or transport
  • Additional course certs

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Posted: November 12th, 2026