Business Manager

Overview

As a Business Manager at Vertu Peugeot Derby, you will support the sales team by shaping customer deals and presenting finance and add-on options. You will drive department performance through the ActiveSales process while maintaining high customer satisfaction and regulatory compliance. You’ll manage daily actions, engage directly with customers, and collaborate with colleagues to sell new/used vehicles and protection products. This role combines relationship-building, negotiation, and initiative within a values-driven dealership.

Pay / Benefits

• industry leading remuneration package
• company car
• 25 days holiday + bank holidays
• online rewards platform with discounts
• Preferential Service Rates
• Share Incentive Scheme

Responsibilities

• Build and present customer deals after sales qualification
• Drive performance of the department and support ActiveSales process
• Manage daily actions and direct customer interactions
• Support sales colleagues in selling new/used vehicles with add-ons, finance, warranties, and insurances
• Maintain high levels of customer satisfaction and professional conduct under pressure
• Demonstrate relationship-building, negotiation, and initiative in client engagements
• Ensure compliance with financial and insurance product regulations
• Hold a full UK driving licence and participate in pre-employment checks

Key requirements

• Previous experience in a business or sales management role, ideally in automotive
• Strong understanding of financial and insurance product regulations
• Excellent written and verbal communication skills
• Ability to manage customer interactions professionally and efficiently
• Customer-centric mindset with a passion for delivering exceptional service
• Full and valid UK Driving Licence
• DBS check and other pre-employment checks may be required

• relationship-building
• negotiation
• communication
• knowledge of financial and insurance product regulations
• ActiveSales process experience
• customer interaction management

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