YFCU Wellbeing Administration & Communications Officer
The “Here 2 Hear” Project is a major cross-sector youth wellbeing initiative delivered by Habitat for Humanity in close partnership with the Youth Work Alliance, the Education Authority, the Young Farmers’ Clubs of Ulster, and Fram na ng. Supported by the European Union’s PEACEPLUS Programme (Theme 3.3: Youth Mental Health and Wellbeing), the initiative is designed to transform support for young people by building emotional resilience, providing targeted health and wellbeing programmes, and fostering meaningful cross-community connections across Northern Ireland and the border counties.
Job Description
Job Title: Wellbeing Administration & Communications Officer
Location: YFCU Headquarters, Belfast (with occasional travel across Northern Ireland). YFCU operates a hybrid working model
Reports To: Wellbeing Programme Manager / Chief Executive Officer
Hours: Full-time (35 hours per week)
Contract: Fixed Term, 30 Months
Salary: Starting £24,663 – £26,165 per annum
Job Purpose
The Wellbeing Administration & Communications Officer will provide administrative, communications, and operational support for YFCU’s YFseesU wellbeing initiative, delivered as part of the PEACEPLUS-funded Here 2 Hear programme. The postholder will play an important role in supporting the delivery of wellbeing activities, maintaining project records, coordinating communications, engaging with members and stakeholders, and ensuring the efficient administration of the programme.
The role will help increase awareness of mental health and wellbeing, promote opportunities for participation, support project monitoring and reporting requirements, and assist in creating positive wellbeing experiences for members across Northern Ireland.
Key Responsibilities
Administration & Programme Support
- Provide administrative support for the planning and delivery of wellbeing activities, workshops, training sessions, conferences, and events.
- Maintain accurate project records, databases, attendance registers, and participant information.
- Coordinate bookings, venues, resources, travel arrangements, and event logistics.
- Support the preparation of reports, presentations, meeting papers, and funding documentation.
- Provide secretariat support to the YFCU Wellbeing and Development Committee, including agenda preparation, minute taking, and follow-up actions.
- Ensure project files and records are maintained in line with organisational and funder requirements.
Communications & Promotion
- Assist in the development and delivery of communication plans for wellbeing initiatives and campaigns.
- Create engaging content for social media platforms, newsletters, websites, and promotional materials.
- Support the promotion of wellbeing events, training opportunities, and member engagement activities.
- Update and maintain wellbeing resources and information for members and clubs.
- Promote positive wellbeing messaging across YFCU channels.
- Assist in increasing awareness of support services and referral opportunities available to members.
Member & Club Engagement
- Act as a first point of contact for clubs, members, volunteers, and external stakeholders regarding wellbeing activities.
- Support clubs in accessing information, resources, and opportunities linked to the wellbeing programme.
- Assist with the recruitment and coordination of Wellbeing Champions and volunteers.
- Gather feedback from members and clubs to help inform future programme development.
- Attend YFCU events and activities to promote wellbeing initiatives and encourage participation.
Monitoring & Reporting
- Collect and maintain participant data, attendance records, and monitoring information.
- Assist in producing reports for funders, project partners, senior management, and the Board.
- Support the collection of case studies, testimonials, photographs, and impact evidence.
- Ensure monitoring and evaluation information is accurately recorded and submitted within agreed deadlines.
- Maintain confidentiality and comply with GDPR requirements when handling participant data.
Partnership Support
- Assist in maintaining positive relationships with project partners and stakeholders.
- Support the organisation of partnership meetings and events.
- Represent YFCU at meetings, events, and community engagements where appropriate.
- Contribute to collaborative initiatives with partner organisations.
Person Specification
Essential Criteria
Qualifications
- Minimum of five GCSEs (or equivalent) including English and Mathematics at Grade C or above.
- Relevant qualification at Level 3 or above in Administration, Communications, Marketing, Youth Work, Community Development, Business Administration, or a related field.
Experience
- At least two years’ experience in an administrative, communications, or project support role.
- Experience organising events, meetings, or engagement activities.
- Experience maintaining records and databases and preparing reports.
- Experience using social media and digital communication platforms.
- Experience working with young people, volunteers, community organisations, or membership-based organisations.
Knowledge
- Understanding of mental health and wellbeing issues affecting young people.
- Understanding of administrative processes and project support functions.
- Awareness of safeguarding and confidentiality requirements.
- Understanding of the challenges facing rural communities and young people.
Skills
- Excellent organisational and administrative skills.
- Strong written and verbal communication skills.
- Ability to create engaging digital content and communications materials.
- Strong IT skills including Microsoft Office 365 applications.
- Good attention to detail and accuracy.
- Ability to manage multiple tasks and work to deadlines.
- Ability to work effectively with young people, volunteers, and stakeholders.
Desirable Criteria
- Experience working within the voluntary, community, or youth sector.
- Experience supporting funded programmes and projects.
- Knowledge of social media scheduling and content management tools.
- Experience in event coordination and volunteer support.
- Knowledge of the agricultural, rural, or young farmers’ sector.
- Mental Health First Aid or similar wellbeing training.
Other Requirements
- Access to a car and full driving licence with the ability to travel throughout Northern Ireland.
- Willingness to work occasional evenings and weekends to support programme activities and events.
- Commitment to equality, diversity, inclusion, safeguarding, and good relations.
- You will be required to carry out an enhanced Access NI check
Key Outcomes
The Wellbeing Administration & Communications Officer will contribute to:
- Effective administration and delivery of the YFseesU wellbeing programme.
- Increased engagement and participation in wellbeing activities across YFCU.
- Improved communication and awareness of wellbeing initiatives and support services.
- Accurate monitoring, reporting, and record keeping in line with PEACEPLUS requirements.
- Strong relationships with members, clubs, volunteers, and project partners.
- Enhanced wellbeing support and opportunities for young people living in rural communities.
- Successful promotion of positive mental health and resilience throughout YFCU.
This role provides an excellent opportunity for an organised and enthusiastic individual to support a major youth wellbeing initiative while making a positive difference to the lives of young people across Northern Ireland’s rural communities.
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