Senior Pet Claims & Quality Governance Lead (Hybrid)

Company: FJN Recruitment Solutions
Apply for the Senior Pet Claims & Quality Governance Lead (Hybrid)
Location: London
Job Description:

Our client in London is seeking a senior Pet Insurance Claims professional to take ownership of technical claims oversight, quality and governance within a growing insurance operation. Location: London / Hybrid, with travel for partner visits.

You will act as the senior technical authority for complex pet claims, lead a referral team, conduct audits, identify leakage and drive improvements using MI data, and support FCA governance and regulatory requirements.

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Posted: September 5th, 2026