Airport Turnaround Coordinator (TCO) – Luton Airport

Aviation recruitment expertsOptime Group, in partnership with a leading Ground Handling Company atLuton Airport, are excited to welcome talented and motivated individuals to their growing team ofTurnaround Coordinators.

Join a fast-paced aviation environment at one of the UK’s fastest-growing airports, where every shift brings a new challenge and your role plays a key part in keeping flights running safely, smoothly, and on time.

What’s on offer:

• Rate of pay: £18.71 per hour
• Shift Pattern: 6 on / 3 off, 30 hours weekly.
• Weekly Pay ( every Friday)
• Temp to Perm (performance based)
• Shift timing:
• Winter: earliest start at 5:00 a.m. and latest finish at 12:00 a.m.
• Summer: earliest start at 4:30 a.m. and latest finish at 2:00 a.m.(Shifts are between 6 and 8 hours long)

PLEASE NOTE: APPLICANTS MUST HOLD A FULL VALID UK DRIVING LICENCE

Confirmed start dates:

• 12/10/2026

Key Duties:

• Ensure a secure and efficient aircraft turnaround process, managing all aspects from arrival to departure with a focus on safety and effectiveness.
• Thoroughly complete all necessary paperwork associated with the aircraft turnaround, ensuring accuracy and compliance with relevant protocols.
• Maintain strict adherence to both airline and airport policies, guaranteeing compliance at all times.
• Consistently provide exceptional customer service to passengers, aiming to exceed expectations and enhance overall customer satisfaction.
• Assist customers effectively during disruptions, demonstrating problem-solving skills and a commitment to resolving issues promptly.
• Establish effective communication and collaboration with third-party suppliers, fostering positive relationships and ensuring seamless coordination of services.

Shifts:

The Airport is operational 7 days per week and candidates will be working on a 6 on 3 off rolling rota. This could be subject to change to 5 on 3 off !

Requirements:

• Full Manual Driving Licence
• Excellent communication skills at all levels
• Excellent organisation skills and attention to detail
• Ability to quickly and accurately react to any given situation
• Work well as part of a team, and as an individual
• Right to Work in the UK
• Five year fully checkable reference history
• Ability to pass Criminal Record Check (CRC)

Benefits:

• Free Airport parking
• Discounts at most airport retailers

PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.

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