Domestic Major Loss Adjuster – Essex & EastAnglia

Company: Aviva
Apply for the Domestic Major Loss Adjuster – Essex & EastAnglia
Location: Cambridge
Job Description:

Domestic Major Loss Adjuster – Essex &East Anglia

This is astandout career opportunity for a seasoned Loss Adjuster to joinAviva’s Major Complex Claims team, taking full ownership ofhigh-value, complex domestic home claims from start tofinish.

If you’re seeking a role thatoffers genuine autonomy, a strong emphasis on work-life balance,and the chance to manage some of the most challenging and rewardingclaims in the industry—this could be the next step in your career!

A bit about thejob:

As a MajorLoss Field Adjuster, you will manage high-value domestic propertyclaims from instruction through to completion, ensuring the higheststandards of customer satisfaction and cost-effective resolution.This is a field-based role where you’ll be meeting our customersface-to-face. We are specifically looking for a professionalresiding in or around the Essex & East Anglia area to servicethis region. Enjoy the freedom and trust to manage your claims fromcradle to grave. Your expertise will guide customers through whatis often a stressful time, delivering Aviva’s promise of being‘With you today, for a better tomorrow.’

Skills andexperience we’re looking for:

  • High-Value Claims Experience:Ideally, you have experience with claims around £100,000, but we’rehappy to consider those with experience over £50,000.

  • Professional Growth: Aminimum qualification of Cert CII or CILA is required, and ifyou’re aiming for Dip CII, that’s fantastic! But don’t worry, it’snot a must.

  • Technical Know-How: Your deepunderstanding of insurance principles, subrogation, underwritingpractices, and ABI report writing will be highly valued.

  • Building Practices Insight:Knowledge of building practices and regulations for propertyreinstatements and tendering processes is a big plus.

  • Customer Focus: You have aproven track record of managing claims from cradle to grave, alwayskeeping customer satisfaction at the forefront.

Whatyou’ll get for this role:

Our purpose – with you today,for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promise is by investing inyou. We have so much to offer when it comes to being an Avivacolleague.

  • Salarycompetitive (depending on location, skills, experience, andqualifications)

  • Bonus opportunity – 8 % of annual salary Actualamount depends on your performance and Aviva’s.

  • Generous pension scheme –Aviva will contribute up to 14%, depending on what you put in.

  • 29days holiday plus bank holidays, and you canchoose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefitto help you get expert support when you need it

  • Makeyour money go further – Up to 40% discount on Avivaproducts, and other retailer discounts

  • Up to£1,200 of free Aviva shares per year through our MatchingShare Plan and share in the success of Aviva with ourSave As You Earn scheme

  • Brilliantly supportivepolicies including parental and carer’s leave

  • Flexible benefits to suityou, including sustainability options such ascycle to work

  • Make a difference, be part of our Aviva Communitiesand use your 3 paid volunteering days to helpothers

  • We take your wellbeingseriously with lots of support and tools

Take a look to learnmore. Put a salary into this calculator to see what your totalAviva Reward could be.

Aviva is foreveryone:

We’reinclusive and welcome everyone –we want applications from all backgrounds and experiences. Excitedbut not sure you tick every box? Even if you don’t, we would stillencourage you to apply. We also consider all forms of flexibleworking, including part time and job shares.

Weflex locations, hours and working patterns to suit our customers,business, and you. Most of our people are smart working – spendingaround 50% of their time in our offices every week – combining thebenefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take alook here

We’d love it if you could submit yourapplication online. If you require an alternative method ofapplying, please send an emailto martin.toth@aviva.com

Posted: September 12th, 2026