Online Marketplace Customer Experience Lead

Company: Apricot
Apply for the Online Marketplace Customer Experience Lead
Location: London
Job Description:

Apricot is seeking an Online Customer Service Executive to join our London team. You will manage day-to-day customer service across our Marketplace channels, supporting order fulfilment and delivery with internal teams to ensure a seamless experience.

Working 35 hours over 5 days (Tuesday–Saturday) at our Moorgate Head Office, you will respond to inquiries via email, phone and social channels, resolve issues, and help improve customer satisfaction and processes across the marketplace and

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Posted: September 12th, 2026