Retail Security & Customer Experience Lead

Company: Mitie Group plc.
Apply for the Retail Security & Customer Experience Lead
Location: Worcester
Job Description:

Mitie is seeking Retail security officers who can deliver exceptional customer service while creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

Experience in delivering customer service is valued; roles include patrolling, using CCTV, liaising with management and police partners to reduce incidents and enhance safety across retail sites.

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Posted: September 7th, 2026