IT Service Desk Analyst – Plant Hardware & Software

Ford Halewood Transmission Limited (FHTL) invites applications for a 1st Level ServiceDesk support analyst in the IT department at the Halewood plant. You will prioritize tickets in a high-volume environment and escalate 2nd level requirements clearly to teammates or global resolver groups.

The role covers IT hardware and software issues, asset management, and proactive maintenance. A background with IT hardware/software and strong communication is essential, with time management and teamwork

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