Shift Lead, Food Service & Store Operations

Marks & Spencer in Ulverston is seeking a Duty Manager to lead store operations, prioritise customer experience, and support colleagues with coaching. You will direct daily tasks, optimise processes, and uphold standards across the store.

The role requires strong leadership, a solid grasp of KPIs and digital tools, plus a commitment to a safe, compliant environment and a consistent, in-store customer journey.

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