Customer Resolution Specialist – Repairs & Housing

Mears Group is seeking a Customer Success Advisor in Milton Keynes. This is a fully office-based role, with 42.5 hours per week and a salary of up to £28,186.33 per annum. You will handle complaints, resolve complex queries, and ensure timely communication with residents and teams.

The role requires strong written communication, empathy, and a customer-focused mindset to deliver excellent service within set targets.

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