Strategic CSM, Hospitality Growth UK

SevenRooms in the UK is seeking a strategic Senior Customer Success Manager to manage a portfolio of SMB and mid-market hospitality customers. You will proactively identify risks and opportunities, influence stakeholder behavior, and drive measurable ROI from SevenRooms’ platform while balancing retention, adoption, transaction growth and expansion.

You will build strategic success plans, analyze health and engagement data, and guide customers through product adoption and integrations.

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