Business Development Representative

Company: ACI Worldwide
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Job Description:

Overview

In this role you drive revenue growth by uncovering and qualifying new business opportunities for the regional sales team. You collaborate with marketing, sales, and leadership to convert campaigns and outbound activity into qualified meetings and pipeline. You map accounts, maintain disciplined outreach, and keep CRM records up-to-date to support fast-moving sales cycles. You work in a global, collaborative culture focused on powering the payments ecosystem and shaping regional growth. This role offers cross-functional exposure and a clear impact on regional success.

Pay / Benefits

  • growth opportunities
  • career development
  • competitive compensation
  • innovative and collaborative work environment

Responsibilities

  • Prospect and develop pipeline through research of target accounts and buying groups
  • Execute outbound outreach via email, phone, LinkedIn, and other channels to book qualified meetings
  • Follow up on marketing-generated leads and route opportunities to account executives
  • Qualify inbound/outbound interest using defined criteria and hand over to sales
  • Support account mapping for strategic accounts by identifying decision makers and influencers
  • Collaborate with field marketing on post-campaign and post-event follow-ups
  • Provide feedback to marketing on messaging, lead quality, and objections
  • Maintain consistent follow-up cadences for priority accounts
  • Support regional events by identifying attendees and coordinating follow-up
  • Prepare prospecting notes and account intelligence for handover to sales teams
  • Participate in sales/marketing alignment meetings and review progress
  • Represent ACI professionally in early-stage conversations and position solutions
  • Maintain accurate CRM records and track metrics related to activity, meetings, and progression
  • Provide progress updates, blockers, and next steps to management and stakeholders

Key requirements

  • 3+ years in sales development, BD, inside sales, lead generation, or B2B marketing
  • Experience or strong interest in enterprise software, financial services, fintech, or payments technology
  • Strong verbal and written communication skills
  • Ability to conduct structured account and contact research and translate findings into targeted outreach
  • Strong organizational skills and ability to manage multiple follow-ups
  • Comfort using CRM systems, LinkedIn, Microsoft Office, and digital collaboration tools
  • Comfort with cold outreach to prospects
  • Ability to understand business challenges and connect conversations to relevant ACI solutions
  • Persistence, professionalism, and discipline in executing outreach cadences
  • Ability to work collaboratively across multiple teams and manage time-sensitive priorities
  • Target-oriented mindset with measurable activity and outcomes
  • Strong communication
  • Persistence and discipline
  • Professionalism
  • CRM systems
  • Sales engagement tools
  • LinkedIn

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Posted: November 15th, 2026