Spa & Wellbeing Manager | Luxury Residential | West London | £42,000
We’re recruiting a Spa & Wellbeing Manager for one of London’s most prestigious super-prime residential developments in Kensington.
This is a rare one: a five-star spa operation without the hotel hours. Monday to Friday, with some flexibility around events and business needs.
The role
You’ll lead and coach the Spa & Wellbeing team, own the day-to-day running of the facility, and act as the main point of contact for residents. That means impeccable standards across the physical product, a team that’s trained and motivated, and a genuine, discreet, host-led service that keeps residents coming back.
You’ll also shape the offering — building varied wellbeing and F&B menus, introducing new products and treatments, and gathering resident feedback to keep evolving what’s on offer. You’ll work closely with the Resident Operations Manager, Maintenance and Chief Engineer on preventative maintenance, H&S and compliance.
What we’re looking for
- 5-star spa supervisory or management experience — essential
- Background in luxury hotels, private members’ clubs or high-end residential
- Confident leading, coaching and developing a small team
- Strong commercial awareness — you understand how a wellbeing operation makes money
- Exposure to F&B, restaurants or bars is a real advantage
- Personal licence holder preferred
- Immaculately presented, discreet, warm and genuinely resident-focused
Pre-opening or refurbishment experience would be a bonus, as would a hospitality or business degree — but the right attitude and five-star instincts matter more.
The package
- £42,000
- Monday to Friday, 5 x 9-hour shifts – 1 hour break
- West London
- Working for a leading name in London super-prime residential
Interested?
Apply here or send your CV directly to Richard Hodges at Troika Recruitment. Happy to have a confidential chat and share full details of the client and development before you apply.
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