Resident Insight & Service Improvement Lead

Company: Future of London
Apply for the Resident Insight & Service Improvement Lead
Location: London
Job Description:

Enfield Council’s Housing & Regeneration Service is seeking a Feedback, Learning and Insight Officer to champion the voice of residents and translate feedback into service improvements for Council Housing.

You will gather insights from surveys, focus groups and inquiries, and work with residents and community groups to inform strategy and planning within the service. This role supports a culture of continuous learning and improvement with a blended working model.

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Posted: September 12th, 2026