Parts Advisor

Company: Hartwell PLC
Apply for the Parts Advisor
Location: Watford
Job Description:

We are currently seeking a Parts Advisor to join our team in Hartwell Watford.

Are you a successful Parts Advisor or Automotive Parts Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group?

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations,

Key responsibilities of the Parts Advisor:

  • Deal with any customer enquiries over the phone and face to face
  • Ordering, booking out parts, invoicing and taking payment
  • Checking in parts deliveries
  • Assisting with parts stock check
  • Liaising with the workshop, service advisors and customers
  • Ensuring prices are entered onto VHC within required time
  • Contact customers offering special promotions that are available from time to time
  • Pick parts and check for damage or shortages
  • Pre-pick parts for those jobs pre-booked into Workshop

Theideal Parts Advisor:

  • Retail / administration / reception experience.
  • Good telephone manner.
  • Excellent customer service skills.
  • Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
  • Full, valid and clean UK driving license.
  • Candidates must have the ability to communicate at all levels.

Rewards&Benefits If you are looking to join a well-established company that offers excellent rewards including;

  • Workplace pension scheme
  • Staff discounts
  • Career and development opportunities
  • Discount and savings portal
  • Health and wellbeing programmes
  • Free Parking
  • On site Parking

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Posted: September 12th, 2026