Deputy Chief Digital Information Officer

Overview

In this role you will steer day-to-day operations and strategic delivery of the Digital & Information Services to support world-class clinical care and patient safety. You’ll bridge vision and execution, leveraging AI, ICT and information to drive performance within a high-impact NHS environment. You will lead the ICT, data, and cyber security roadmap, ensure robust governance, and guide major digital initiatives during a period of strategic transformation. This is a chance to shape digital excellence at scale in a mission-driven hospital.

Responsibilities

• Develop and implement strategic ICT plans aligned with Trust goals
• Design and execute technology roadmaps for data centres, cloud, applications, networks and cyber security
• Research emerging technologies to drive service improvement
• Provide day-to-day leadership of the Digital & Information Services department
• Own operational performance management across service levels, availability, capacity, incidents and prioritisation
• Ensure robust governance including change control and clinical safety assurance
• Lead major incidents response for digital services with rapid recovery and post-incident learning
• Translate digital strategy into delivery plans with milestones and measurable outcomes
• Drive continuous improvement and standardisation of IT service management processes

Key requirements

• Significant management experience in ICT within complex environments (NHS) at director level or above
• Experience of day-to-day management of large-scale ICT services, infrastructure and cyber security operations
• Experience managing significant budgets (>£4m-£10m)
• Stakeholder engagement and senior-level communication, including policy and strategy development
• Experience of corporate decision-making and delegated risk management
• Line-management of multidisciplinary teams and supplier relationship management
• In-depth knowledge of ICT systems, data-driven operational outcomes and NHS regulations (Data Protection Act 2018, NIS Regulations, UK GDPR, DSPT)
• Experience with multi-vendor platforms and complex transformation programmes
• Knowledge of OJEU procurement and contract processes
• Desirable: EPR implementation experience; ISO27001 / ISMS familiarity

• Exceptional leadership and team management
• Strong communication and report-writing abilities
• Analytical, planning and organisational skills
• Advanced IT skills and AI prompting experience
• Knowledge of data-driven operational outcomes
• Cyber security operations

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