Account Manager (Scotland)

Overview

In this role you will manage an existing customer base across Scotland, working autonomously to sustain and grow relationships. You’ll meet clients on site, support satisfaction, and identify broader needs with tailored, consultative solutions. The position combines relationship leadership with targeted upsell opportunities, backed by a supportive team and clear progression. This is a field-based, customer-focused role with strong autonomy and a clear impact on revenue and client loyalty.

Pay / Benefits

• Company car (hybrid options)
• Company phone/laptop
• All business travel expensed
• Autonomous diary management
• Monday–Friday working hours
• Progression opportunities

Responsibilities

• Oversee a portfolio of existing clients across Scotland, focused around Edinburgh
• Qualify new leads and re-engage lapsed users
• Meet on-site with clients to ensure service satisfaction and identify needs
• Provide personable, account-management solutions to sustain ongoing business
• Deliver tailored, consultative solutions to build long-term relationships
• Explore upsell opportunities to expand client partnerships

Key requirements

• Experience in Sales or Business Development
• Personable relationship-builder
• Proven track record of exceeding targets
• Articulate and professional communication
• Ability to work on own initiative
• Full, clean UK driving licence
• Located within commutable distance to Edinburgh

• strong interpersonal skills
• self-motivation
• customer focus
• professional presentation

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