Director of Product Design

Overview

As Director of Product Design for Payments, you will define and raise the design bar across a fast-growing area that touches multi-market experiences. You’ll partner with Product and Engineering leaders to shape strategy, roadmaps, and execution, influencing both product and customer experience. You’ll grow and mentor a high-performing design team, embedding craft, feedback, and collaboration at scale. This role offers the chance to shape the future of payments at Monzo and contribute to a mission-driven, inclusive banking culture.

Pay / Benefits

• relocation to the UK
• visa sponsorship
• flexible working hours
• learning budget
• full remote setup and equipment
• equity

Responsibilities

• Set the strategic direction and design vision for Payments, aligning with Monzo goals
• Partner with senior leaders to define priorities, roadmaps, and translate strategy into execution
• Build and nurture a high-performing design team, supporting growth and wellbeing
• Maintain a rigorous quality bar through feedback and coaching to deliver best-in-class experiences
• Create an open feedback culture where craft and design quality evolve across the organisation
• Act as a design advocate, shaping product direction and company culture through design thinking
• Lead design strategy across complex product areas, navigating ambiguity for maximum impact
• Scale design influence by partnering with Product, Engineering, Research and Commercial and engaging senior stakeholders

Key requirements

• Led design strategy and vision across complex product areas with measurable impact
• Comfortable operating at multiple altitudes—from long-term direction to detailed execution
• Strong cross-functional partnerships across Product, Engineering, Research and Commercial
• Clear point of view on product design with emphasis on quality, systems thinking, and user experience
• Experience building and leading high-performing design teams and enabling growth
• Ability to scale design influence across an organisation and shape product direction, methods, and culture
• Motivated by Monzo’s mission to make money work for everyone and eager to shape payments experiences

• collaboration
• leadership
• communication
• design strategy
• systems thinking
• product design

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