Technical Program Manager, Data Center Operations, Tooling and Telemetry

Overview

As a Technical Program Manager at Google, you will lead multi-disciplinary initiatives to optimize data center operations. You partner with Data Center Operations to capture operator needs, communicate with engineering, and drive telemetry-driven improvements. You’ll monitor equipment performance using BMS, EPMS, and SCADA dashboards, identify risks and gaps, and translate findings into actionable work. You will design training, produce user-friendly docs, and support onboarding to expand tool adoption. This role emphasizes cross-functional collaboration and scalable, data-informed solutions.

Responsibilities

• Establish continuous feedback loops with Data Center Operations; gather feature requests and pain points
• Advocate for operators and communicate needs to engineering
• Monitor equipment performance using BMS, EPMS, and SCADA dashboards; detect anomalies and risks
• Feed findings back to teams to drive tool utilization and improvements
• Design and deliver technical training on tools and telemetry
• Create clear documentation, quick-start guides, and communication plans
• Facilitate onboarding for new operators
• Engage with internal teams (e.g., Sustainability, Capacity Planning) to map data streams to business needs
• Understand business requirements and align telemetry datasets with tooling capabilities

Key requirements

• Bachelor’s degree or equivalent practical experience
• 5 years of experience in program or project management, leading multi-disciplinary projects
• Experience with BMS controls and SCADA systems
• Experience in facilities operations for data center operations or other critical facilities (airport, hospital, defense)

• Cross-functional collaboration
• Executive-level communication
• Strong documentation skills
• BMS controls
• SCADA systems
• EPMS

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