Quality Assurance Manager

Overview

In this role you will own the Quality Assurance function and the Integrated Quality Management System across a growing construction and engineering group. You will work with senior leaders and multi-disciplinary teams to embed quality and compliance, drive continual improvement, and support external accreditations. You will also lead skills, training and competency management to ensure project delivery and workforce capability. This is a hands-on, influential role with a clear impact on business performance and quality culture.

Pay / Benefits

• competitive salary
• excellent employee benefits
• expenses covered
• career progression opportunities
• professional development and training
• supportive and collaborative environment

Responsibilities

• Lead the Quality Assurance function and IQMS, coordinating audits, inspections and testing regimes
• Maintain and improve quality processes aligned with business objectives and certifications (ISO 9001, ISO 14001, ISO 45001)
• Support external accreditations and assurance requirements (Achilles BuildingConfidence, RISQS, SSIP, PQQ submissions, digital assurance platforms)
• Coordinate management reviews and promote risk-based assurance approaches
• Collaborate with department leads to embed quality and compliance across the business
• Identify opportunities for process improvement and digitalisation, lead process mapping and automation
• Provide practical quality support to design, construction and operations teams
• Investigate non-conformances, perform root cause analysis and trend analysis
• Support skills, training and competency management, including reporting on attainment and gaps
• Engage with clients and stakeholders to meet industry and project-specific requirements
• Support S106 and community objectives related to skills and training commitments
• Foster a culture of competence, learning and professional development

Key requirements

• Experience in Quality Assurance, HSEQ, Management Systems or similar in construction/engineering/infrastructure
• Strong organizational, detail-oriented and autonomous working style
• Digitally confident with interest in technology and process improvement
• Excellent communicator and relationship builder with senior stakeholders and site teams
• Auditing, compliance and management systems experience
• Ability to analyse data, identify trends and translate findings into actions
• Commercially aware with focus on operational delivery

• Strong communication and relationship-building
• Problem solving and practical thinking
• Collaboration and cross-functional teamwork
• QA/QMS management
• ISO 9001, ISO 14001, ISO 45001 knowledge
• Auditing (internal/external)

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