Portfolio Quality Assurance Manager

Overview

In this role you lead Quality Assurance across a portfolio within Thales’ A2IS domain, delivering independent QA to meet customer and business goals. You’ll guide governance, assurance, and continuous improvement across complex engineering programmes, and provide senior stakeholders with risk insights and independent quality reporting. The position sits in a cross-functional leadership context and includes collaboration with customers and internal teams. A hybrid Crawley role offers professional development, including CQI training and membership support, as you drive quality across bids, design, and delivery.

Pay / Benefits

• Private healthcare
• Pension scheme
• Life cover
• Annual bonus
• Volunteering day
• Cycle to work schemes

Responsibilities

• Lead quality assurance across portfolio activities including bids, design and development lifecycles, system validation, supply chain, manufacturing and customer acceptance
• Ensure consistent governance application to secure quality at gates, milestones and lifecycle events (customer-attended reviews included)
• Participate in formal project reviews and provide independent quality reporting to senior stakeholders
• Embed customer requirements and maintain customer representation throughout programmes
• Drive continuous improvement and governance across complex engineering programmes within the portfolio

Key requirements

• Experience in a Quality Management role within a complex project/engineering environment
• Ability to influence key stakeholders and secure buy-in to the quality vision
• Experience in fast-paced design and development/engineering environments
• Proven track record of initiating and driving effective change
• CQI membership or related professional qualification (preferred)
• Recognised auditor qualification
• Knowledge of RCA tools and techniques
• Knowledge of Quality Management Systems and Standards (e.g., AS9100, ISO9001)
• Pragmatic risk-based decision making
• Ability to engage and influence senior stakeholders across functions

• Influencing and stakeholder management
• Change leadership
• Clear communication with senior stakeholders
• RCA tools and techniques
• Quality Management System knowledge (AS9100, ISO9001)
• Auditing qualifications

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