Job Description
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Temporary Assignment: Initially 1 month with the potential to be extended
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We are looking for customer-focused individuals to join a busy and supportive team, helping customers by handling inbound enquiries and providing excellent service.
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What You'll Be Doing
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✅ Handling inbound customer calls and enquiries professionally and efficiently
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✅ Providing accurate information and resolving customer queries
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✅ Delivering outstanding customer service at all times
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✅ Maintaining and updating customer records accurately
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✅ Collaborating with colleagues to ensure the best outcomes for customers
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Working Hours
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5 days out of 7, including every second weekend
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Shifts between 7:00am and 10:00pm
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Full flexibility is required across all shift patterns
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What We're Looking For
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✔ Previous customer service experience (preferred)
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✔ Excellent communication and interpersonal skills
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✔ Strong problem-solving abilities
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✔ Good IT and administrative skills
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✔ A professional and positive attitude
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✔ Flexibility to work a varied shift pattern
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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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