Overview
In this role you will be the main point of contact for landlords and tenants in Peterborough, overseeing maintenance, tenancy progression, and regulatory compliance. You will partner with contractors and internal teams to ensure smooth property operations and high service standards. You will help manage arrears, inspections, and tenancy renewals, contributing to a well‑run lettings service. This is a client‑facing, impact‑driven position within a growing estate agency with strong development opportunities.
Pay / Benefits
- Company Car
- 30 days’ annual leave
- Company Pension Scheme
- Industry-leading training
- Company smart phone
- Employee Assistance Programme
Responsibilities
- Book and conduct property inspections
- Negotiate tenancy extensions and renewals
- Coordinate with contractors to manage maintenance and/or repairs
- Handle deposit returns
- Resolve rental arrears
- Process eviction requests
- Ensure properties meet regulatory health and safety standards
- Build and maintain strong relationships with landlords and tenants
- Manage complaints
- Complete check-in/check-out procedures with full inventories
Key requirements
- Minimum 1+ years’ experience in a Property Manager role
- Outstanding customer service
- Good telephone manner
- IT skills
- Full UK Driving Licence (manual)
- Outstanding customer service
- Excellent communication
- Strong interpersonal skills
- Problem solving
- Organzational skills
- IT skills
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