Overview
In this role you act as a trusted advisor at the highest government levels, aligning Elastic’s delivery with strategic objectives. You will bridge delivery and strategy, owning roadmaps and leading architectural discussions for mission-critical deployments. You’ll craft demos and PoCs, model data, optimize queries, and scale Elastic Stack in distributed environments. The opportunity combines customer advocacy with hands-on technical design, across a collaborative, distributed team.
Pay / Benefits
- Competitive pay
- Health coverage for you and family
- Flexible locations and schedules
- Generous vacation days
- Volunteer and donation matching
- Parental leave
Responsibilities
- Manage customer relationships and advocacy with senior stakeholders
- Pivot between delivery work and strategic engagements with customers
- Own strategic roadmap sessions with customers and key decision-makers
- Design and integrate Elastic products, APIs, architecture, and capacity planning
- Develop demos and proofs of concept to demonstrate value
- Model data, optimize queries, and tune clusters for fast search and analytics at scale
- Collaborate with Elastic engineering, product management, and support to drive feature enhancements
- Assist the Sales team to scope opportunities and assess technical risks
Key requirements
- Elasticsearch and/or Lucene hands-on experience
- Minimum 2 years as Software Engineer, System Administrator, or DevOps
- Minimum 5 years as a Consultant delivering professional services
- Current UK security clearance (or eligible/previously held/ready to undergo)
- Experience as technical instructor or public speaker to large audiences
- Strong ability to gather, prioritise, plan, and execute customer requirements
- Open-source enthusiasm with proficiency in at least one programming language
- Hands-on experience with large distributed systems
- Knowledge of information retrieval and/or analytics
- Willingness to travel for onsite work
- Knowledge of Linux, Java, and databases
- Customer advocacy
- Relationship building
- Excellent communication
- Elasticsearch
- Lucene
- Elastic Stack
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