Team Manager – Leeds, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you drive the F&F brand in-store, leading a team to deliver outstanding service, visual merchandising, and sales growth. You’ll balance people development with operational excellence in a fast-paced clothing retail setting. You’ll launch trade events and weekly promotions, while upholding brand standards and legal safety. This position offers a clear impact on store performance and customer experience, with opportunities to shape visual storytelling and cross-team collaboration.

Pay / Benefits

• Holiday entitlement 20 days plus personal day (22 after 12 months)
• Flexible working from day one
• Colleague discount 10% (rises to 15% on pay-day weekends)
• Wellbeing services
• Life cover 5x salary
• Pension with up to 7.5% employer contributions

Responsibilities

• Recruit and train team members, building leadership and operational capability
• Coach product knowledge and brand-aligned customer service to drive repeat visits
• Lead trade activity to grow sales and maximize profit
• Coach safety and legal compliance using security tools
• Manage staff schedules per operating model and trade plan
• Oversee end-to-end F&F operations from backdoor to shopfloor
• Maintain store cleanliness, presentation, and adherence to F&F standards
• Act as brand ambassador, executing commercial strategies and maintaining displays
• Conduct daily floor walks to plan tasks and improvements
• Analyze product performance and sales data to inform visual merchandising and promotions
• Perform market research on trends, competitors, and consumer behavior
• Adapt store layouts and merchandising to local customer profiles
• Build strong relationships across the team and with store leadership
• Deliver RFID compliance and other key operational metrics

Key requirements

• Clothing retail experience preferred
• Impeccable visual merchandising standards
• Attention to detail and creative flair
• Well-developed commercial mindset
• Effective leadership and team motivation skills
• Results-driven and sales-oriented

• Great communicator and collaborative
• Customer-focused and welcoming
• Energetic and resilient under pressure
• RFID routines
• Stock management from backdoor to shopfloor
• Visual merchandising execution

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