City Manager, Yorkshire

Overview

In this role you will be the local Deliveroo expert in North East & Yorkshire, building strong restaurant partnerships and using data to steer growth. You will report to the Regional Manager and split time between the Leeds office and field work. You will influence customer propositions, optimise partner performance, and help scale local hero brands. This role offers impact across customers, partners and riders in a fast-moving marketplace with autonomy and pace.

Responsibilities

• Serve as the local expert for the cities/areas owned, acting as the face of Deliveroo in the region
• Draw insights from data to improve the customer proposition neighbourhood by neighbourhood
• Manage top restaurant partners, lead negotiations and optimise performance for growth
• Collaborate with Account Managers to grow local hero brands
• Identify and onboard new and popular local partners to Deliveroo and set them up for success
• Map the local sales strategy, focusing on value proposition gaps and priority areas
• Understand and improve the customer offering in the area through local knowledge, improving selection and operations in alignment with regional strategy
• Maximise marketing opportunities by encouraging restaurant participation

Key requirements

• Proven experience in account/relationship management, sales or strategy roles
• Results and target oriented
• Comfortable using and understanding data on restaurant partners and city/area performance
• Field-based 2-3 days per week and office/home 2-3 days per week
• UK Drivers License and a car

• relationship building
• data-driven decision making
• collaboration
• data analysis
• performance metrics

…