Sales Manager

Overview

As Sales Manager at Chancellors, you will lead the residential sales operation to drive revenue growth and maintain excellent client service. You’ll steer a team of negotiators and support staff, shaping performance through coaching and KPI monitoring. You will oversee branch sales activities, market appraisals, and cross‑department collaboration to maximise opportunities. This role offers leadership within a market‑leading, community‑focused estate agency under the LRG group, with development and recognition for high performance.

Pay / Benefits

• Employee Assistance Programme
• 24/7 virtual GP access
• Mental health support
• Retail and lifestyle discounts
• Performance-based rewards and incentives
• Generous holiday allowance (plus bank holidays)

Responsibilities

• Oversee daily branch sales operations
• Lead, motivate and develop a team of sales negotiators and support staff
• Drive new business through valuations, instructions and networking
• Monitor and report on KPIs, targets and team activity
• Conduct regular 1:1s and performance reviews
• Ensure outstanding customer service at every stage of the sales process
• Carry out market appraisals and convert valuations into instructions
• Maintain up-to-date knowledge of local market and competitor activity
• Ensure compliance with property legislation and company standards
• Collaborate with other departments to maximise cross-selling opportunities

Key requirements

• Proven experience in residential property sales, with managerial or senior negotiator background
• Strong leadership and people management skills
• Excellent communication and negotiation abilities
• Target-driven with a commercial mindset
• Thorough knowledge of the sales process and property legislation
• Ability to lead by example and foster a high-performance culture

• Leadership
• Communication
• Negotiation
• Residential property sales knowledge
• Market appraisal techniques
• Understanding of property legislation

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