Overview
In this role you drive revenue by managing Mid-Market accounts (500–5000 FTEs) through value-based selling and executive alignment. You’ll nurture relationships, craft account plans, and lead cross-functional deals to scale adoption of Figma’s product suite. You’ll operate in a hybrid London environment, engaging with stakeholders to sponsor enterprise-wide deployments. This is a growth-focused opportunity to partner with product, design, and engineering teams to shape customer success at scale.
Pay / Benefits
- hybrid work environment
- in-person onboarding
- equal opportunity employer
- career development opportunities
Responsibilities
- Create and manage a Mid-Market pipeline from inbound and outbound sources to meet or exceed targets
- Perform discovery and value-selling to engage key executives in both new and existing customers
- Align with senior executives to secure sponsorship for enterprise deployments and map Figma’s fit to long-term roadmap
- Develop account plans with multi-threaded engagement at the senior level to identify expansion opportunities
- Manage a book of business by prioritizing accounts and applying retention strategies to prevent contractions
- Collaborate with cross-functional partners to position Figma, move deals forward, and ensure customer success
- Advance executive relationships through in-person meetings and networking opportunities
Key requirements
- Experience closing software/SaaS deals with a book of customers (<5000 FTEs)
- Consistent pipeline generation for net new business
- Historically managed complex sales cycles (3–9 months)
- Sales methodology and value-for-customer approach
- relationship-building
- adaptability
- communication
- SaaS sales
- enterprise sales
- value-selling
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