Overview
In this role you will grow and protect the cargo book by underwriting new and renewing business, delivering technical support, and coordinating programme administration for a multinational portfolio. You will build broker and client relationships across the UK and internationally, ensuring high-quality underwriting and service delivery. You will collaborate across teams to resolve issues, align with claims and processing, and drive profitable growth in line with AIG’s ambitions. This is a chance to shape a key part of our marine insurance business in a global, inclusive culture.
Pay / Benefits
- Total Rewards Program
- health and wellbeing benefits
- financial security benefits
- professional development opportunities
- inclusive culture
- in-person collaboration
Responsibilities
- Underwrite new and renewal cargo business and provide technical support on assigned accounts
- Develop and maintain broker and client relationships
- Source and transact business while gathering necessary underwriting information
- Coordinate with relevant departments to resolve service issues and expedite decisions
- Collaborate with UK Distribution/Broker Relationship Teams to manage account activity pipeline
- Define Claims Reporting requirements with brokers and clients for major accounts
- Coordinate with overseas Core processing teams to ensure consistency of service delivery
- Address account queries and insurance programme issues
- Liaise with claims, clients and brokers to maintain high-quality service and risk controls
Key requirements
- Advanced working knowledge of multinational cargo business
- Extensive experience in a commercial insurance environment / London Market
- Detail-oriented, analytical mindset with sound decision-making and problem-solving
- Ability to operate in a dynamic environment, manage ambiguity, and prioritize tasks
- Strong communication and collaborative relationship-building skills
- Commercial acumen and willingness to learn about the industry
- CII qualification desirable or progression towards ACII
- Detail-oriented
- Collaborative
- Strong written and verbal communication
- Analytical tools and technology proficiency
- Underwriting information gathering and programme administration
- Cross-functional coordination across brokers, claims, and processing teams
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