24/7 Service Desk Agent – Security Cleared (London Onsite)

LA International is seeking a Service Desk Agent on a 24/7 shift pattern, based onsite in London. The role requires active DV clearance and strong IT support across Microsoft products, OS, networks and PCs.

You will diagnose incidents, document resolutions and work within SLA-driven processes to maintain high service levels. Candidates should have Service Desk or IT support experience, excellent troubleshooting and customer service skills, and be able to own incidents through to resolution or

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