Product Designer (UX/UI & Research)

Overview

In this role you will lead user research and design end-to-end, accessible digital experiences that improve website performance and conversion. You’ll translate insights into user journeys and UI components within a design system, collaborating with cross-functional teams to align with CX standards. The position emphasizes data-driven UX, experimentation, and iterative optimization to grow engagement across the digital ecosystem. You will shape how customers interact with our web products in a way that supports the company’s mission of reliable analytical tools.

Responsibilities

• Lead comprehensive UX research (interviews, surveys, usability studies) to identify user needs and actionable insights
• Translate research and business requirements into journeys, wireframes, and prototypes aligned with CX guidelines
• Develop and evolve UI/UX deliverables (low/high-fidelity builds, components) within Figma and design systems
• Analyze website/Product performance using GA, Hotjar, session recordings, heatmaps, and VOC to drive iterative optimization
• Collaborate with web product management, developers, SMEs, and cross-functional teams to ensure feasibility and production-ready specifications
• Facilitate workshops and reviews to communicate design decisions and influence strategy
• Champion user-first thinking, contribute to experimentation and design system evolution and adoption

Key requirements

• Significant hands-on experience in UX/UI or Product Build with end-to-end ownership
• Proven background in user research and usability testing with synthesis into actionable recommendations
• Strong portfolio demonstrating UX flows, design systems, visual craft, and measurable impact
• Strong proficiency with Figma (components, variants, design systems) and prototyping tools
• Experience working with product management, engineers, and SMEs to ensure feasibility and consistency
• Solid grounding in user-centered build principles, accessibility, IA, and agile/iterative ways of working
• Experience developing design systems and reusable components across multiple UX fields

• Excellent communication and facilitation
• Influencing cross-functional teams
• Strong analytical and problem-solving abilities
• Figma (design systems, components, variants)
• GA (Google Analytics)
• Hotjar

…