General Practice Clinical Coder/Administrator

Overview

In this dual role, you will support both administrative and clinical coding activities to ensure accurate patient records and a smooth patient experience. You’ll work with the clinical and admin teams to manage registrations, documentation, and data security within a busy practice. Your work helps maintain high standards of information management and patient care, while collaborating across the Care Navigation Team and clinicians. This is a chance to develop healthcare information management skills in a supportive NHS-focused environment.

Pay / Benefits

• NHS Pension Scheme
• Birthday Leave Day
• Long Service Leave
• NHS Top-Up Health Insurance Plan
• Staff Recognition Awards
• Ongoing training and development opportunities

Responsibilities

• Process and code patient correspondence
• Maintain and scan electronic patient records
• Support patient registrations and access to medical records
• Provide secretarial and administrative support (including meetings)
• Handle telephone enquiries on a rota basis
• Code or free-text clinical information into patient records
• Summarise patient notes when requested
• Ensure data security
• Sort and file incoming mail
• Provide copy/audio typing and word processing for clinicians
• Arrange appointments and bookings
• Support Care Navigation Team on a rota basis
• Ensure timely scanning of incoming letters (48–72 hours)

Key requirements

• Experience in a busy administrative environment
• Proficiency with Microsoft Office
• Excellent organisation, communication, and time management
• Strong attention to detail and ability to handle confidential information
• Ability to prioritise and work independently or in a team
• Knowledge of clinical coding systems (desirable)
• NHS or Primary Care experience (desirable)
• GCSEs in Maths and English (related qualification)

• organisation
• communication
• time management
• confidentiality
• Microsoft Office applications
• clinical coding systems (read codes) (desirable)

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