Field Sales Account Manager

Overview

In this Field Sales Account Manager role, you grow after-sales and service revenue by strengthening existing relationships and winning new opportunities within the Midlands and South of England. You’ll collaborate with the Capital Sales Team to maximise market potential and deliver a superior customer experience. The role blends field presence with digital collaboration to drive service growth and support our digital transformation. You join a growth‑oriented team shaping sustainable process technologies.

Pay / Benefits

• Annual Bonus
• Company vehicle + fuel card
• 25 days holiday + bank holidays
• Health cash plan (Simply Health)
• Life Assurance – 4X salary
• Training and career development

Responsibilities

• Develop and execute sales plans aligned with BU Service Sales Manager
• Grow service revenue and manage key accounts
• Promote Alfa Laval products and services following established processes
• Provide accurate monthly/quarterly forecasts (sales volumes and gross margin)
• Maintain market presence via customer visits and needs assessment
• Develop value-based quotations with support from Technical and Inside Sales
• Log activities in CRM (Dynamics 365) with high quality
• Manage customer relationships across sales and operations channels
• Collaborate with Capital Sales Team to identify growth opportunities
• Support preparation and fulfilment of service contracts
• Drive digital transformation initiatives and strengthen customer loyalty

Key requirements

• Proactive hunter-minded salesperson
• Comfortable in an external, field-based role with travel
• Excellent written and verbal English communication
• CRM experience, e.g., Dynamics 365
• Strong business acumen with attention to detail
• Familiarity with relevant industries is advantageous

• Proactive and resilient
• Ambitious and self-starting
• Strong relationship-building and communication
• Dynamics 365 (CRM)
• Microsoft Teams
• Word, Excel, PowerPoint, Outlook

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