Audience Data Analyst

Company: The Royal Opera House
Apply for the Audience Data Analyst
Location: London
Job Description:

Overview

As Audience Data Analyst, you will deliver high-quality data insights to guide strategic decisions across the organisation. You will work within the Analytics and Insight Team to build a holistic view of RBO audiences and sales, translating stakeholder questions into focused analyses. You’ll collaborate with UX/CX Research, Pricing, Ticketing and Marketing to drive evidence-based outcomes. This role offers the chance to shape how data informs audience engagement and programming decisions in a fast-paced arts environment. You will work autonomously to deadlines while contributing to a multi-disciplinary team, making a measurable impact on audience insight and performance.

Responsibilities

  • Conduct high-quality data analysis to inform strategic decisions
  • Provide clear, actionable insights to stakeholders across the organisation
  • Translate stakeholder requests into focused analysis briefs
  • Collaborate with cross-functional teams including UX/CX Research, Pricing, Ticketing and Marketing
  • Take analytical work from initial question to findings, conclusions and actionable insights
  • Work independently to agreed deadlines while delivering accurate outputs
  • Support multi-disciplinary collaboration to improve audience, visitor and sales understanding

Key requirements

  • Strong SQL skills
  • Strong numeracy and analytical reasoning
  • Attention to detail
  • Ability to translate questions into clear analysis briefs
  • Strong collaboration and stakeholder-facing skills
  • Experience delivering analyses from question to actionable insights
  • collaboration
  • effective communication
  • independence
  • attention to detail
  • SQL
  • Python or R or other analytical language

Posted: September 14th, 2026