Team Lead, Account Management

Overview

In this role you lead and grow a team of account managers responsible for strategic relationships and payments revenue with Adyen’s customers. You will mentor, coach, and streamline operations while engaging with executives across levels to scale the UK business. You’ll influence the global payments strategy through advisory and collaboration with cross-functional teams. The role combines people leadership with strategic, commercial impact in a fast-paced, entrepreneurial environment.

Responsibilities

• Motivate and develop team members; identify training needs
• Coach in strategic account planning, payments advisory, contract negotiations, product roadmap discussions, and executive engagement
• Serve as a senior stakeholder providing strategic guidance to influence the global payments strategy
• Set and track clear revenue-focused goals for individuals and the team
• Report performance metrics to executives
• Foster an inspiring, collaborative, and open feedback culture
• Recruit new team members in line with Adyen’s culture and required skillset

Key requirements

• 3+ years of experience managing teams and building executive-level enterprise relationships
• 5+ years of experience in account management, business development, consulting, or related field
• Experience in enterprise payments and financial services and/or SaaS platform or marketplace environment
• Full professional proficiency in English

• strong communication and negotiation
• leadership and team-building
• entrepreneurial and proactive mindset
• enterprise payments and financial services experience
• SaaS platform or marketplace environment knowledge
• payments strategy and executive engagement

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