Services Account Executive

Overview

In this Services Account Executive role, you drive customer value for UK Public Sector clients by shaping services that unlock measurable outcomes. You act as a trusted advisor, coordinating across teams to align offerings with customer goals, and you help accelerate cloud adoption and AI-enabled transformations. You’ll own the end-to-end services sales cycle, from strategy to deal closure and expansion, delivering cross-function value and sustained relationships. This role combines strategic thinking with hands-on collaboration to grow Microsoft cloud consumption in Local Public Services.

Responsibilities

• Define and execute theServices Sales account vision and strategy aligned with customer priorities and account plans.
• Build deep customer relationships as a trusted advisor, set clear delivery expectations, and drive satisfaction and renewals.
• Lead customer discussions on value propositions, align solutions to needs via consultative selling, and ensure successful delivery engagements.
• Coordinate with the core account team and cross-functional roles to assemble the right resources for a seamless customer experience.
• Develop insights into customer priorities, industry trends, and regulatory landscape to shape conversations and drive adoption of cloud and AI solutions.
• Manage the sales cycle from pipeline generation through deal closure and expansion opportunities, aiming for cloud consumption growth.
• Maintain excellence in demand generation, pipeline management, and execution.
• Pursue self-development to enhance solution-level discussions and maintain knowledge across the Microsoft Services portfolio.

Key requirements

• Bachelor’s Degree with relevant consultative sales experience in the commercial or public sector, or equivalent practical experience.

• trusted advisor
• active listening
• cross-functional collaboration
• cloud capabilities
• artificial intelligence solutions
• consultative selling

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