Automation Engineer – AI-Driven Customer Care

Perk is seeking an Automation Specialist for Customer Care to lead production automations that reduce manual work and improve customer experiences. You will design, build, and deploy cross-system solutions using Make.com, Airtable, Zendesk, Claude, and APIs, with a strong emphasis on reliability and measurable outcomes.

The role requires hands-on ownership from sketch to production, with testing environments and ongoing improvements.

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