Operations Manager Quality Control

Overview

In this role, you lead QC operations to ensure GMP-compliant testing of materials, in-process samples, and finished products, while supporting microbiology and stability programs. You’ll collaborate with production and QA to maintain high quality standards and drive timely investigations and corrective actions. The position emphasizes leadership, regulatory compliance, and continuous improvement within a fast-paced pharma setting. You will work closely with cross-functional teams to align QC activities with production schedules and audits, shaping quality outcomes at scale.

Responsibilities

• Approve QC testing for bulk products, stability samples, and finished products in compliance with GMP
• Approve or reject starting materials and packaging components as per GMP guidelines
• Author, review, or approve documentation such as SOPs, laboratory batch protocols, methods, and reports
• Ensure laboratory processes and equipment are governed by SOPs and maintained/calibrated as required
• Lead investigations into OOS or OOT results with timely corrective actions
• Manage and support QC analysts and contractors, including performance reviews, training, and development
• Oversee day-to-day QC activities and ensure alignment with production schedules
• Coordinate third-party contractor testing and EU importation testing, resolving issues or deviations
• Support internal and external audits, inspections, and change control activities
• Contribute to product quality reviews (PQRs), data collection, and continuous improvement initiatives
• Escalate quality issues to the Head of Quality Control as needed

Key requirements

• Strong knowledge of Quality Control, Quality Assurance, GMP, and regulatory compliance in pharmaceutical manufacturing
• Ability to interpret complex data and present key findings effectively
• Proficiency in Word, Excel, and PowerPoint
• Demonstrated leadership and people management skills, with the ability to motivate and influence teams
• Strong problem-solving, decision-making, and time management abilities
• Excellent communication and presentation skills
• Professional behavior, self-awareness, and a diplomatic approach to interactions

• leadership
• communication
• problem-solving
• GMP
• Quality Assurance
• Quality Control

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